Not happy with Garage Guardian? Send it back within 30 days of delivery for a full refund — no reason needed.
If Garage Guardian isn't right for you — for any reason at all — you can return it within 30 days of delivery and we'll refund you in full. You don't need to explain why. If something's wrong with it — it's faulty, or it doesn't work with your garage — we'll cover the return postage. For any other reason, return postage is on you.
If the problem is that it doesn't suit your garage motor, we can send you the right Garage Guardian model instead, free of charge. Keep using the original until the new one arrives — or just return it for a refund. It's up to you.
Email hello@omnira.com.au or use our contact form with your order number. No reason needed.
We'll reply with everything you need to send it back, including a prepaid label if something's wrong with it.
Pop the hub, sensor and anything else from the box back in the packaging and send it off.
Once it arrives back with us, we'll refund you in full to your original payment method.
You have 30 days from delivery to return it. Return postage is free if it's faulty or doesn't work with your garage; otherwise it's paid by you.
Please send back everything that came in the box — the hub, sensor and accessories.
Faulty? That's also covered by our 1-year warranty, on top of your rights under Australian Consumer Law.
Send us your order number and we'll take it from there.
